Privacy Policy

Last Updated: 04/08/2023

Welcome to Mikha! This Privacy Policy describes how Mikha ("we", "us", or "our") collects, uses, discloses, and protects your personal information when you interact with our website, products, and services. We are committed to safeguarding your privacy and ensuring that your personal information is handled securely and in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and other similar contact details.
Account Information: Usernames, passwords, and other account authentication and security details.
Usage Information: Information about how you use our website, products, and services, including IP addresses, device information, and browsing activity.
Transaction Information: Details about purchases, orders, and payments made through our website.
Communication Information: Correspondence and communications exchanged with us, including emails and chat messages.
Marketing Preferences: Your preferences for receiving marketing communications from us.
2. How We Use Your Information

We use your personal information for the following purposes:

Providing and Improving Services: To deliver our products and services, enhance user experience, and develop new features.
Customer Support: To respond to your inquiries, provide assistance, and resolve issues.
Marketing Communications: To send you promotional materials, newsletters, and updates about our products and services, if you have opted to receive them.
Legal Obligations: To comply with legal and regulatory requirements.
Security: To protect our website, products, and services from fraud, unauthorized access, and other threats.
3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

Performance of a Contract: Processing necessary for the performance of a contract with you.
Consent: Processing based on your explicit consent.
Legitimate Interests: Processing necessary for our legitimate business interests.
Legal Obligations: Processing necessary to comply with legal obligations.
4. Disclosure of Your Information

We may share your personal information with:

Service Providers: Third-party vendors and service providers that assist us in delivering our services.
Legal and Regulatory Authorities: To comply with legal obligations and respond to lawful requests.
Business Partners: In connection with joint offerings, partnerships, or collaborations.
5. Your Data Protection Rights

You have the following rights:

Access: Request access to the personal information we hold about you.
Rectification: Request corrections to your personal information if it is inaccurate or incomplete.
Erasure: Request the deletion of your personal information.
Restriction: Request restrictions on the processing of your personal information.
Data Portability: Request a copy of your personal information in a machine-readable format.
Objection: Object to the processing of your personal information on specific grounds.
Withdrawal of Consent: If processing is based on consent, you can withdraw your consent at any time.
6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Security

We implement technical and organizational measures to safeguard your personal information and protect it from unauthorized access and disclosure.

8. International Transfers

Your personal information may be transferred to and processed in countries outside of your own, where data protection laws may be different.

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through appropriate means.

10. Contact Us

If you have any questions, concerns, or requests regarding your privacy and personal information, please contact us at [contact email/address].

By using Mikha's website, products, and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein